Refund policy

When you can ask

• Ask within 7 days of paying.
• You have watched less than half of the class.

How to ask

Open My classes, find the class, and tap “Request a refund”. Tell us briefly why. Our team reads every request.

What happens next

• We email you our decision.
• If approved, your access to the class ends and the money goes back to the way you paid. Cards can take 5 to 7 working days; bank transfers 1 to 7 working days.
• The payment provider’s processing charge cannot be returned, but you are never charged for it.

Not covered

Classes where more than half has been watched, or where the 7 days have passed, are only refunded if the class was not as described or did not work for you.